Development of Management Thought

[Scientific Management]  [General Theories of Administration]  [Libraries as Organizations]
[What is Management?] [Systems Approach] [Contingency Approach] [Management Science Approach]
VI.  Human Relations Movement

Elton Mayo and the Hawthorne Studies discovered that the informal organization, social norms, acceptance, and sentiments of the group determined individual work behaviour.

(Mayo 1933. The Human Problems of an Industrial Civilization)

Maslow, McGregor, Herzberg, and many others stressed the importance of social relations in organizations, understanding workers and managers as human beings with social and emotional needs.

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