Chun Wei's Web Site: Table of Contents

| BOOKS | BOOK CHAPTERS | JOURNAL ARTICLES | CONFERENCE PAPERS | WORKING PAPERS | RESEARCH PROJECTS | PhD THESES | COURSES | PRESENTATIONS | RESOURCES |

Books

• Choo, Chun Wei. (In preparation.) Cultures of Knowledge: The Information Dynamics of Organizational Learning. To be published by Oxford University Press, NY.

• Choo, Chun Wei. 2007. The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions (online edition). Published by Oxford University Press in Oxford Scholarship Online. Searchable online version with author-created abstracts, keywords, metadata.

• Choo, Chun Wei. 2006. "The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions," 1st edition 1998, 2nd edition 2006. New York: Oxford University Press.

• Choo, Chun Wei. 2003. "A Organizacao do Conhecimento: Como as Organizacoes Usam a Informacao para Criar Significao, Construir Conhecimento e Tomar Decisoes." Sao Paulo, Brazil: SENAC. (Portuguese language edition of the Knowing Organization.)

• Choo, Chun Wei. 2003. "Gestao de Informacao para a Organizacao Inteligente: A arte de explorar o meio ambiente." Lisbon: Editorial Caminho.(Portuguese language edition of Information Management for the Intelligent Organization.)

• Choo, Chun Wei, and Nick Bontis (eds). 2002. "Strategic Management of Intellectual Capital and Organizational Knowledge," New York: Oxford University Press. Full text available online at Scholars Portal Books.

• Choo, Chun Wei, Brian Detlor and Don Turnbull. 2000. "Web Work: Information Seeking and Knowledge Management on the World Wide Web." Dordrecht, Netherlands: Kluwer Academic Publishers.

• Choo, Chun Wei. 2002. "Information Management for the Intelligent Organization," ASIS Monograph, 1st edition 1995, 2nd edition 1998, 3rd edition 2002. Medford, NJ: Information Today Inc.

• Choo, Chun Wei. 1999. "La Organizacion Inteligente: El Emploe de la Informacion para dar Significado, Crear Conocimiento y Tomar Decisiones." Mexico City, Mexico: Oxford University Press Mexico. (Spanish language edition of the Knowing Organization.)

• Choo, Chun Wei, and Ethel Auster (eds). 1996. "Managing Information for the Competitive Edge." New York: Neal-Schuman.

• Search WorldCat for Chun Wei's books

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Book Chapters

• Choo, C.W. 2010. Organizational Learning and Organizational Intelligence. In Kira Tarpanoff (Ed.), Aprendizao Corporatvo (Learning in Organizations). Curitiba, PR, Brazil: Editora IBPEX.

• Choo, C.W. 2007. The Social Use of Information in Organizational Groups. In Information Management: Setting the Scene (Vol. 1), A. Huizing & E.J. de Vries (Eds.), Oxford, UK: Elsevier Science. [PDF]

• Carvalho, Rodrigo Baroni; Ferreira, Marta; Choo, C.W.; Silva, Ricardo V. 2007. The Effects of Enterprise Portals on Knowledge Management Projects. In Encyclopaedia of Portal Technologies and Applications. Tatnall, Arthur (Ed.). Information Science Reference: Hershey, PA. [PDF]

• MacIntosh-Murray, Anu, and Chun Wei Choo. 2006. Information Failures in Health Care. In Annual Review of Information Science and Technology, vol. 40, edited by B. Cronin. Medford, NJ: Information Today Inc. [PDF]

• Choo, Chun Wei. 2005. Environmental Scanning as Information Seeking and Organisational Learning. In Introducing Information Management: An Information Research Reader, edited by E. Maceviciute and T. Wilson. London, UK: Facet Publlishing. [PDF]

• Choo, Chun Wei. 2003. Perspectives on Managing Knowledge in Organizations. In Knowledge Organization and Classification in International Information Retrieval, edited by N. J. Williamson and C. Beghtol. Binghamton, NY: Haworth Press. [PDF]

• Choo, Chun Wei. 2003. The Art of Scanning the Environment. In Reframing Environmental Scanning, edited by Joseph Voros. Melbourne: Australian Foresight Institute. [PDF]

• Choo, Chun Wei. 2002. Knowledge Management. In Encyclopedia of Communication and Information, edited by Jorge Reina Schement. New York: Macmillan Reference USA. [PDF]

• Choo, Chun Wei and Bontis, Nick. 2002. Knowledge, Intellectual Capital, and Strategy: Themes and Tensions. In Strategic Management of Intellectual Capital and Organizational Knowledge. New York: Oxford University Press. [PDF]

• Choo, Chun Wei. 2002. Sensemaking, Knowledge Creation, and Decision Making: Organizational Knowing as Emergent Strategy. In Strategic Management of Intellectual Capital and Organizational Knowledge. New York: Oxford University Press. [PDF]

• Choo, Chun Wei. 2000. Closing the Cognitive Gap: How People Process Information. In Mastering Information Management, edited by D. Marchand, T. Davenport and T. Dickson. London, UK: Financial Times-Prentice Hall. [PDF]

• Choo, Chun Wei. 1997. IT2000: Singapore's Vision of an Intelligent Island. In Intelligent Environments: Spatial Aspects of the Information Revolution, edited by P. Droege. Amsterdam, Netherlands: North-Holland. [PDF]

• Choo, Chun Wei, and Ethel Auster. 1993. Environmental Scanning: Acquisition and Use of Information by Managers. In Annual Review of Information Science and Technology, edited by M. E. Williams. Medford, NJ: Learned Information, Inc. [PDF]

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Journal Articles

• Marton, C. & Choo, C.W. (accepted 2011, in press). A Review of Theoretical Models of Health Information Seeking on the Web. Journal of Documentation, to appear in vol. 68 no. 3 (April 2012). [Preprint PDF]

• Alvarenga-Neto, Rivadavia, & Choo, C.W. 2011. Expanding the Concept of Ba: Managing Enabling Contexts in Knowledge Organizations. Perspectivas em Ciência da Informação, 16(3): 2-25. (Paper in English.) [PDF]

• Cyr, Sylvio & Choo, C.W. 2010. The Individual and Social Dynamics of Knowledge Sharing - An Exploratory Study. Journal of Documentation 66(6): 824-846. [PDF]

• Choo, C.W., & Alvarenga Neto, Rivadávia. 2010. Beyond the Ba: Managing Enabling Contexts in Knowledge Organizations. Journal of Knowledge Management 14(4): 592-610. [PDF]

• Choo, C.W. 2009. Information Use and Early Warning Effectiveness: Perspectives and Prospects. Journal of the American Society for Information Science and Technology 60(5): 1071-1082. [PDF]

• Choo, C.W., Pierrette Bergeron, Brian Detlor, Lorna Heaton. 2008. Information Culture and Information Use: An Exploratory Study of 3 Organizations. Journal of the American Society for Information Science and Technology 59(5): 792-804. [PDF]

• Choo, C.W. 2008. Organizational Disasters: Why They Happen and How to Prevent Them. Management Decision 46(1): 32-45. [PDF]

• de Carvalho, Rodrigo B., Ferreira, Marta, Choo, C.W., & Joia, Luiz. 2007. Links Between Competence Management and the Knowing Organization (Special invited topic). International Journal of Learning and Intellectual Capital 4(3): 222-239. [PDF]

• Choo, C.W. 2007. Information Seeking in Organizations: Epistemic Contexts and Contests. Information Research 12(2): available at http://informationr.net/ir/12-2/paper298.html.

• Choo, C.W., Colin Furness, Scott Paquette, Herman van den Berg, Brian Detlor, Pierrette Bergeron, Lorna Heaton. 2006. Working with Information: Information Management and Culture in a Professional Services Organization. Journal of Information Science, 32(6), 491-510. [PDF]

• Popadiuk, Silvio, and Chun Wei Choo. 2006. Innovation and Knowledge Creation: How are These Concepts Related? International Journal of Information Management 26 (4):302-312. [PDF]

• Choo, Chun Wei. 2005. Information Failures and Organizational Disasters. Sloan Management Review. Vol. 46 no. 3: 8-11. [PDF]

• MacIntosh-Murray, Anu, and Chun Wei Choo. 2005. Information Behaviour in the Context of Improving Patient Safety. Journal of the American Society of Information Science and Technology 56 (12):1332-1345. [PDF]

• Detlor, B., Ruhi, U., Turel, O., Bergeron, P., Choo, C.W., Heaton, L., et al. 2005. The Effect of Knowledge Management Context on Knowledge Management Practices: An Empirical Investigation. Electronic Journal of Knowledge Management, 4(2), 131-142. [PDF]

• Carroll, John M., Chun Wei Choo, D.R. Dunlap, P.L. Isenhour, S.T. Kerr, A. MacLean, and M.B. Rosson. 2004. Knowledge Management Support for Teachers. Educational Technology Research & Development 51 (4): 42-64. Also available from ETRD site. [PDF]

• Choo, Chun Wei and Ray Johnston. 2004. Innovation in the Knowing Organization: A Case Study of an e-Commerce Initiative. Journal of Knowledge Management. Vol. 8 no. 5: 77-92. [PDF]

• Winkelman, Warren J., and Chun Wei Choo. 2003. Provider-Sponsored Virtual Communities for Chronic Patients: Improving Health Outcomes through Organizational Patient-Centred Knowledge Management. Health Expectations 6, no. 4: 352-259. [PDF]

• Choo, Chun Wei and Christine Marton. 2003. Information Seeking on the Web by Women in IT Professions. Internet Research 13, no. 4: 267-280. [PDF]

• Choo, Chun Wei. 2003. Perspectives on Managing Knowledge in Organizations. Cataloguing and Classification Quarterly 37 (1/2: Special Issue on Knowledge Organization and Classification in International Information Retrieval): 205-220. [PDF]

• Choo, Chun Wei. 2001. The Knowing Organization as Learning Organization. Education + Training 43 (4/5):197-205. [PDF]

• Choo, Chun Wei, and Pierrette Bergeron, eds. 2001. Special Issue on Environmental Scanning & Competitive Intelligence. Information Research 7, no. 1: available at http://InformationR.net/ir/7-1/infres71.html

• Choo, Chun Wei. 2001. Environmental Scanning as Information Seeking and Organizational Learning. Special Issue of Information Research 7, no. 1 on Environmental Scanning & Competitive Intelligence: available at http://InformationR.net/ir/7-1/paper112.html

• Choo, Chun Wei. 2000. Working With Knowledge: How Information Professionals Help Organizations Manage What They Know. Library Management 21 (8/9):395-403. [PDF]

• Choo, Chun Wei, Brian Detlor, Don Turnbull. 2000. Information Seeking on the Web. First Monday 5, no. 2, available online at http://firstmonday.org/issues/issue5_2/ [PDF]

• Choo, Chun Wei. 1999. The Art of Scanning the Environment. Bulletin of the American Society for Information Science 25 (3):13-19. [PDF]

• Choo, Chun Wei. 1996. The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge and Make Decisions. International Journal of Information Management 16 (5):329-340. [PDF]

• Choo, Chun Wei. 1994. Perception and Use of Information Sources in Environmental Scanning. Library & Information Science Research 16 (1):23-40. [PDF]

• Auster, Ethel, and Chun Wei Choo. 1994. How Senior Managers Acquire and Use Information in Environmental Scanning. Information Processing & Management 30 (5):607-618. [PDF]

• Auster, Ethel, and Chun Wei Choo. 1994. CEOs, Information, and Decision Making: Scanning the Environment for Strategic Advantage. Library Trends 43 (2):206-225. [PDF]

• Choo, Chun Wei, and Andrew Clement. 1994. Beyond Stage Models for EUC Management. Information Technology & People 6 (4):197-214. [PDF]

• Auster, Ethel, and Chun Wei Choo. 1993. Environmental Scanning by CEOs in Two Canadian Industries. Journal of the American Society for Information Science 44 (4):194-203. [PDF]

• Choo, Chun Wei. 1992. Executive Information Systems: An Application Scenario in Retail Banking. Information Services & Use 11:213-214. [PDF]

• Choo, Chun Wei. 1991. Towards an Information Model of Organizations. The Canadian Journal of Information Science 16 (3):32-62. [PDF]

• Choo, Chun Wei. 1991. Strategy Document For Information Technology Standards In Singapore. Computer Standards & Interfaces 12 (3):209-217. [PDF]

• Search WorldCat for Chun Wei's articles

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Conference Papers

• Alvarenga-Neto, Rivadavia, & Choo, C.W. 2010. The Post Nonaka Concept Of Ba: Eclectic Roots, Evolutionary Paths and Future Advancements. Paper presented and published at 2010 ASIS&T Annual Meeting, Oct 22-27, 2010, Pittsburgh, PA. [PDF]

• Choo, CW. 2009. Information Culture in Organizations. Presentation in panel on Information Seeking and Use in Diverse Organizational Contexts. 2009 ASIS&T Annual Meeting, Nov 6-11, 2009, Vancouver, BC, Canada. Presentation. [PDF]

• Choo, CW. 2008. Sensemaking and Knowledge Creation in Early Warning Detection: A Perspective Using the Brunswik Lens Model. 8th International Conference on Knowledge, Culture and Change in Organizations, Aug 5-8, 2008, University of Cambridge, Cambridge, UK. Presentation [PDF].

• Carvalho, R.B., Ferreira, M., Choo, C.W., da Silva, R.V., Joia, L.A. 2008. Analysis of the Effects of Technological and Organizational Features on Intranet and Portal Usage. Proceedings of the 14th Americas Conference on Information Systems. Aug 14-17, 2008, Toronto. [PDF]

• Detlor, B., Choo, CW, Bergeron, P., Heaton, L. 2006. Information Behavior Realities in Organizations. Paper presented at the Annual Meeting of the American Society for Information Science & Technology, Austin, TX, Nov 3-9, 2006. [PDF]

• Daraz, Lubna and Choo, C. W. 2006. Towards a General Health Information Behavior Model. Paper presented at the 11th International Symposium for Health Information Management Research, Dalhousie University, NS, July 14-16, 2006. [PDF]

• Baroni de Carvalho, R., Ferreira, M. A. T., & Choo, C. W. 2005. Towards a Portal Maturity Model (PMM): Investigating Social and Technological Effects of Portals on Knowledge Management Initiatives. Paper presented at the Annual Meeting of the Canadian Association of Information Science, Montreal, QC. [PDF]

• Detlor, Brian, Choo Chun Wei, Pierrette Bergeron, and Lorna Heaton. 2003. Managing Knowledge and Information in Times of Major Organizational Transition. Paper read at The IFIP 8.2 Working Group on Information Systems in Organizations Organizations and Society in Information Systems (OASIS) 2003 Workshop, December 14th, 2003, at Seattle, USA. [PDF]

• Anu MacIntosh-Murray and Chun Wei Choo. 2002. Information Failures and Catastrophes: What Can We Learn by Linking Information Studies and Disaster Research? In Proceedings of the 65th Annual Meeting of the American Society for Information Science held in Philadelphia, PA, 2002, edited by Elaine Toms, Medford, NJ: Information Today, Inc. [PDF]

• Anu MacIntosh-Murray and Choo Chun Wei. 2002. Making Sense of Medical Mishaps: Depicting Information Processes in the Context of Learning from Adverse Events in Health Care. ISIC (Information Seeking in Context) Conference 2002. Lisbon, Portugal. [PDF]

• Christine Marton and Chun Wei Choo. 2002. A Question of Quality: The Effect of Source Quality on Information Seeking by Women in IT Professions. In Proceedings of the 65th Annual Meeting of the American Society for Information Science held in Philadelphia, PA, 2002, edited by Elaine Toms, Medford, NJ: Information Today, Inc. [PDF]

• Choo, Chun Wei, Brian Detlor, and Don Turnbull. 2000. Working the Web: An Empirical Model of Web Use. Paper read at 33rd Hawaii International Conference on Systems Science, Jan 4 - Jan 7, 2000, at Muai, Hawaii. [PDF]

• Choo, Chun Wei. 2000. Working With Knowledge. In Proceedings of CONSAL 2000, Congress of Southeast Asian Librarians, April 26-28, 2000, Singapore.

• Choo, Chun Wei, Brian Detlor and Don Turnbull. 1999. Information Seeking on the Web -- An Integrated Model of Browsing and Searching In Proceedings of the 62nd Annual Meeting of the American Society for Information Science held in Washington, DC, Oct 31- Nov 4, 1999, edited by Larry Woods, pg. 3-16. Medford, NJ: Information Today, Inc. [PDF]

• Choo, Chun Wei, Brian Detlor and Don Turnbull. 1998. A Behavioral Model of Information Seeking on the Web -- Preliminary Results of a Study of How Managers and IT Specialists use the Web. In Proceedings of the 61st Annual Meeting of the American Society for Information Science held in Pittsburgh, PA, October 25-29, 1998, edited by Cecilia Preston, 290-302. Medford, NJ: Information Today, Inc. [PDF]

• Choo, Chun Wei. 1995. National Computer Policy Management in Singapore: Planning An Intelligent Island. Paper published in Proceedings of the 58th Annual Meeting of the American Society for Information Science, at Chicago, IL. [PDF]

• Choo, Chun Wei. 1995. Information Management for the Intelligent Organization: Roles and Implications for the Information Professions. In Proceedings of the 1995 Digital Libraries Conference held in Singapore, Mar 27-30, 1995, pg. 81-99. Singapore: National Computer Board of Singapore. [PDF]

• Choo, Chun Wei. 1994. Environmental Scanning by Canadian CEOs. In Proceedings of the 22nd Annual Conference of the Canadian Association for Information Science held in Montreal, Quebec, Canada, May 25-27, 1994, edited by Albert Tabah, 446-464. Montreal, Quebec, Canada: Canadian Association for Information Science.

• Auster, Ethel and Chun Wei Choo. 1993. Environmental Scanning: Preliminary Findings of Interviews with CEOs in Two Canadian Industries. In Proceedings of the 56th Annual Meeting of the American Society for Information Science held in Columbus, OH, October 22-28, 1993, edited by Susan Bonzi, 246-252. Medford, NJ: Learned Information, Inc. [PDF]

• Auster, Ethel and Chun Wei Choo. 1992. Environmental Scanning: Preliminary Findings of a Survey of CEO Information Seeking Behavior in Two Canadian Industries. In Proceedings of the 55th Annual Meeting of the American Society for Information Science held in Pittsburgh, PA, October 26-29, 1992, edited by Debora Shaw, 48 - 54. Medford, NJ: Learned Information, Inc. [PDF]

• Auster, Ethel and Chun Wei Choo. 1991. Environmental Scanning: A Conceptual Framework for Studying the Information Seeking Behavior of Executives. In Proceedings of the 54th Annual Meeting of the American Society for Information Science held in Washington, DC, October 27-31 1991, edited by Jose-Marie Griffiths, 3-8. Medford, NJ: Learned Information, Inc. [PDF]

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| BOOKS | BOOK CHAPTERS | JOURNAL ARTICLES | CONFERENCE PAPERS | WORKING PAPERS | RESEARCH PROJECTS | PhD THESES | COURSES | PRESENTATIONS | RESOURCES |

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Other Publications

• Choo, Chun Wei. 2005. Unternehmen+Management-MIT Sloan: Wie Unternehmen Warnsignale früh erkennen und effektiv reagieren können. Heft 21/2005. WirtschaftsWoche (German Economics Weekly), nr. 023 vom 02.06.2005 seite 094. [PDF]
• Choo, Chun Wei. 2005. Book Foreword to "Knowledge Management: Converting Theory into Practice" by Kimiz Dalkir. (Butterworth Heinemann, 2005).
• Choo, Chun Wei. 2005. Creating Knowledge-based Healthcare Organizations (Book Review). Bulletin of the World Health Organization 83 (7):555.
• Choo, Chun Wei. 2003. Book Foreword to "Assessing Competitive Intelligence Software: A Guide to Evaluating CI Technology" by France Bouthillier and Kathleen Shearer. (Information Today Inc, 2003).
• Choo, Chun Wei. 1999. Closing the Cognitive Gaps: How People Process Information. Financial Times of London, March 22, 1999: 7-10. [PDF]
• Choo, Chun Wei. 1999. Closing the Cognitive Gaps: How People Process Information. National Post of Canada, Aug 21, 2001: 11-13.
• Berkman, Robert. 1999. A Conversation with Professor Chun Wei Choo. The Information Advisor: Knowledge Management Supplement 3 no. 1: 1-3.
• Choo, Chun Wei, et. al. 1998. Putting the Knowing Organization to Value. White paper, August 1998, published by Nolan Norton Institute, Utrecht, Netherlands (15 pages).

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Working Papers

• Choo, Chun Wei. 2005. An Information Perspective of Organizational Disasters. University of Amsterdam, Department of Business Studies, Mar 2005. PrimaVera Working Paper No. 2005-07.
• Choo, Chun Wei, and Ray Johnston. 2003. Innovation in the Knowing Organization: A Case Study of an e-Commerce Initiaitve. University of Amsterdam, Department of Business Studies, Jan 2003. PrimaVera Working Paper No. 2003-10.
• Choo, Chun Wei. 2002. Environmental Scanning as Information Seeking and Organizational Knowing. University of Amsterdam, Department of Business Studies, Jan 2002. PrimaVera Working Paper No. 2002-01.
• Choo, Chun Wei. 1999. The Structure of Organizational Knowledge. University of Amsterdam, Department of Information Management, Dec 1999. PrimaVera Working Paper No. 1999-27.
• Choo, Chun Wei. 1998. Designing Intranets for Knowledge Work. University of Amsterdam, Department of Information Management, Dec 1998. PrimaVera Working Paper No. 1998-17.
• Choo, Chun Wei. 1997. Organizations as "Information-Use Systems": A Process Model of Information Management. University of Amsterdam, Department of Information Management, Sep 1997. PrimaVera Working Paper No. 1997-17.
Download PrimaVera Working Papers here:

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Technical Reports

• Howarth, Lynne, Chun Wei Choo, and Deb Wallace. 2001. Working With Knowledge: A Proposed Knowledge Management Strategy to Facilitate the Work of the Information and Services for Persons with Disabilities Cluster. (Report prepared for Human Resources Development Canada - Manitoba Region)
• Howarth, Lynne, Chun Wei Choo, and Deb Wallace. 2000. Developing a Community-Centred Knowledge Audit Approach. (Report prepared for Human Resources Development Canada - Ontario Region)

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Dissertations

• Choo, Chun Wei. 1993. Environmental Scanning: Acquisition and Use of Information by CEOs in the Canadian Telecommunications Industry. PDF file of the thesis may be downloaded (2.5 MB). The CEO survey questionnaire is here.

• Choo, Chun Wei. 1984. Three Case Studies in Expert Systems Research: The DENDRAL, MYCIN and PROSPECTOR systems. MSc thesis, London School of Economics, University of London.

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Research Projects

Funded Research

• Social Sciences and Humanities Research Council of Canada (SSHRCC) Standard Research Grant. 2009-2012. "Information Seeking and Use in Early Warning." Principal investigator CW Choo.

• Social Sciences and Humanities Research Council of Canada (SSHRCC) Standard Research Grant. 2005-2008. "Information Seeking and Use in Group Knowledge Work." Principal investigator CW Choo.

• Social Sciences and Humanities Research Council of Canada (SSHRCC) Initiative on the New Economy research grant. 2003-2006. "Managing knowledge and information in times of major organizational transition." Principal investigator CW Choo. Co-Investigators Pierrette Bergeron (Universite de Montreal), Brian Detlor (McMaster University), Lorna Heaton (Universite de Montreal).

• Social Sciences and Humanities Research Council of Canada (SSHRCC) Initiative on the New Economy - Major Collaborative Research Initiative Grant. 2002-2005. "Beyond best practice: Research-based innovation in learning and knowledge work." Co-Investigator. Principal investigator Marlene Scardamalia, Institute for Knowledge Innovation and Technology, OISE/UT.

• US National Science Foundation (NSF) funded research project. 2001-2004. "ROLE: The school as knowing organization - Knowledge management as a strategy for continuous teacher development." Co-Investigator. Principal investigator John M. Carroll, College of Information Sciences & Technology, Penn State. [John Carroll's faculty page; NSF award page]

• SSHRCC-funded Standard Research Grant 1999-2002: "Knowledge management and information seeking on the World Wide Web." Principal investigator.

• Bell Canada University Labs research grant 1999-2000: "Utilizing Web Information Systems for Organizational Knowledge Work." Principal investigator.

• SSHRCC-funded Standard Research Grant 1996-99: "Environmental scanning and information seeking on the World Wide Web." Principal investigator.

• U of T IT Courseware Development Fund 1996-1999: "Distance Edstructor and Knowledge Repository projects" (Grants awarded 1996, 1997, 1998, 1999.)

• U of T VP Research & International Relations special grant. 1997. "Web-based delivery of course on environmental scanning." Developed jointly between FIS/UT and UFMG (Universidade Federal de Minas Gerais) in Brazil.

• U of T VP Research & International Relations SSHRC Fund. 1995-1996. "Information Models of Organizations."

• Connaught Fund Start-Up Grant. 1993. "A General Model of Information Needs and Uses."

Research Contracts

• Human Resources Development Canada - Manitoba. 2001. "Working with knowledge: A proposed knowledge management strategy."

• Hospital for Sick Children Research Institute. 2000-2001. "Evaluating the impact of the matrix structure on collaborative research activity at the Research Institute."

• Royal Bank Dominion Securities. 2000. "Analyzing e-commerce innovation using the knowing organization framework."

• Human Resources Development Canada - Ontario. 2000. "Developing a framework for a community knowledge audit."

• Office of the Ontario Legislative Assembly. 1999-2000. "Developing a strategic information management plan for the Office of the OLA."

• KPMG Netherlands & Nolan Norton Institute. 1998. "Knowledge management and intranet design methodology project."

• National Computer Board of Singapore. 1994-1998. "Environmental scanning and technology trend analysis."

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PhD Theses

Completed doctoral dissertations supervised by Chun Wei.

• Detlor, Brian. 2000. Facilitating organizational knowledge work through Web information systems: An investigation of the information ecology and information behaviours of users in a telecommunications company. Ph.D. dissertation, University of Toronto (Canada), Canada.

• Turnbull, Donald. 2002. Knowledge discovery in databases of Web use: Data mining for informetric and behavioral models of information seeking on the World Wide Web [cache]. Ph.D. dissertation, University of Toronto (Canada), Canada.

• MacIntosh-Murray, Anu. 2003. Information behaviour of health care providers for improving patient safety. [cache] Ph.D. dissertation, University of Toronto (Canada), Canada.

• van den Berg, Herman. 2008. Knowledge-based vertical integration: The nature of knowledge and economic firm boundary location. [Co-supervisor: Brian Silverman.] Ph.D. dissertation, University of Toronto (Canada), Canada.
  2010 Emerald/European Foundation of Management Development Outstanding Doctoral Research Award.

• Paquette, Scott. 2008. Knowledge management systems and customer knowledge use in organizations. Ph.D. dissertation, University of Toronto (Canada), Canada)

• Cavanagh, Mary. 2009. Making the invisible visible: Public library reference service as epistemic practice. [Co-supervisor: Lynne Howarth.] Ph.D. dissertation, University of Toronto (Canada), Canada.

• Furness, Colin. 2010. Group information behavioural norms and the effective use of a collaborative information system: A case study. Ph.D. dissertation, University of Toronto (Canada), Canada.

• Marton, Christine. 2011. Understanding how women seek health information on the Web. Ph.D. dissertation, University of Toronto (Canada), Canada

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Courses

Courses at FI and U of T

• INF 1230: Management of Information Organizations
  • Course Description
  • Course Schedule
  • Readings List
  • Lecture Slides
  • Assignment 1
  • Assignment 2

• INF 1325: Online Information Retrieval
  • Course Description
  • Course Schedule
  • Readings List
  • Lecture Slides

• INF 2176: Information Management in Organizations -- Models and Platforms
  • Course Description
  • Course Schedule
  • Readings List
  • Assignment 1
  • Assignment 2

• INF 2149: Decision Making in Information Organizations
  • Course Description
  • Course Schedule
  • Readings List
  • Lecture Slides
  • Assignment 1
  • Assignment 2

• MGT 1272: Management in an Information Age
  Presented at the Rotman School of Management, University of Toronto.

Course at University of Amsterdam

• Executive Master in Information Management: The Knowing Organization

Course at Tilburg University

• Tilburg Institute for Advanced Studies in Management: Graduate Program on Knowledge Management

Course at Universidade Federal de Minas Gerais

• Course on Environmental Scanning, co-presented with Prof. Ricardo Barbosa, Escola de Biblioteconomia da Universidade Federal de Minas Gerais (Brazil) (Course ended)

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Presentations, Workshops

Talk on knowledge management for Embrapa (Brazilian Agricultural Research Corporation), Nov 4, 2009.

Invited Paper Presentations

A selection of material from past invited presentations. Most links provide access to PowerPoint slides used in the presentations. [No longer updated.]

• "The Art of Scanning the Environment" Invited paper presented at Communication for the Future Conference, organized by the Directorate for Communication and Public Management, Sep 4, 2001, Oslo, Norway.

• "Working With Knowledge: How Organizations Manage What They Know" Invited paper presented at CONSAL 2000, 11th Congress of Southeast Asian Librarians, April 26-28, 2000, Singapore.

• "Human Information Behavior" Invited paper presented at the Behavioral Finance Conference organized by Deutsche Bank Global Markets AG, Sep 30, 1999, Frankfurt.

• "A General Model of Human Information Seeking" Invited paper presented at Politics & Internet, 2nd International Congress, Jan 6-9, 1999, at Helsinki, Finland.

• "Putting the Knowing Organization to value" Annual invited lecture at the Wittenburg Castle Conference hosted by KPMG and Nolan Norton (Netherlands), June 10, 1998. Download the White Paper or presentation slides. Also presented at KM seminar hosted by INETI in Lisbon, June 18, 1998.

Workshops, Seminars

A selection of material from past workshops and seminars. Most links provide access to (some of the) PowerPoint slides used in the workshops. [No longer updated.]

"Your Knowledge @ Work" a FIS Executive Development Institute on KM, presented at Ottawa, Feb 21-23, 2000. A similar KM Forum was organized for the HRDC New Brunswik Region in Fredericton, May 29-30, 2000.

"Putting Knowledge to Work" A 2.5 day executive seminar on Knowledge Management, organized by FIS and held in King City, April 19-21, 1999.

"Intranet Design" Talk presented at the Intranet Workshop hosted by Nolan Norton Co., and KPMG (Amsterdam), July 1, 1998.

Knowledge Management Seminar presented at the Institute of Systems Science, National University of Singapore, March 17-18, 1998.

Knowledge Management Workshop presented at the Digital Libraries Asia Conference, March 20, 1998.

Environment Scanning Workshop presented at the National Computer Board of Singapore, March 23, 1998. Also presented at INVA Research Seminar on Environment Scanning, University of Tampere & University of Helsinki, June 3-5, 1998.

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Resource Guides

• Resources on Organizational Learning and Cognition (including knowledge management, updated infrequently)

• Resources on Intranet Design and Planning (including knowledge management), updated infrequently)

• Resources on Organizational Decision Making

• An FAQ on Information Management

• An FAQ on Knowledge Management

• What is Information Science?

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| BOOKS | BOOK CHAPTERS | JOURNAL ARTICLES | CONFERENCE PAPERS | WORKING PAPERS | RESEARCH PROJECTS | PhD THESES | COURSES | PRESENTATIONS | RESOURCES |